New mobile phone technology to help solve workplace grievances
WISE Opens lines of communication
Wise Workplace Investigations (WISE) is planning to launch Australia’s first mobile website (mobisite) where employees can confidentially discuss grievances within their workplace.
This ground-breaking technology opens an exciting new era in dealing with workplace disputes.
The mobisite will provide a vehicle where employees can privately and safely communicate about difficult workplace issues. Issues that previously could not be addressed through fear of recrimination can be dealt with appropriately, with professional advice provided.
“The decision to go with a mobisite was taken for a number of reasons,” says Wise Workplace Investigations co-principal, Harriet Stacey.
“The mobile phone is perhaps an employee’s most important communications device and does not run through corporate networks, she says.
“The mobisite will therefore give employees the opportunity to discuss any concerns they have about their workplace with a trusted third party, away from the perceived fear of an employer or HR department watching over them.
“A mobisite is also customised for the mobile phone making it far easier to report a grievance than a normal website through the small screen of a mobile phone. And with a mobile phone, employees can file a grievance at anytime, from anywhere in private.”
Ms Stacey says the fields can easily be customised to get detailed information about the grievance, ensuring strict confidentiality.
“Employees can even remain anonymous, if necessary,” she says.
Why Mobi?
According to latest research, there will be more than five billion mobile phone subscribers worldwide within the next 12 months – more than 70 per cent of the world population.
And 1.3 billion people worldwide now access the "mobile internet" via a phone – 100 million more than PC and netbook users.
Within the next three years about 80 per cent of all handsets will be geared for mobile browsing – making the mobile Web a key component of most corporate B2C mobile strategies.
Mobisites are already used for a wide range of applications including Mobile health monitoring. (Through IT and mobile telecommunications patients can now be monitored remotely).
Other applications include business, sport, social media, news, retail and education.
“So it is a timely and convenient move to provide this service for the welfare of employees, says Ms Stacey.
“The Wise Mobisite will be a ‘confidential silent line’ operating 24 hours a day to take reports of misconduct and grievances. “It will give employees an opportunity to air any grievances and report them early, rather than letting things fester.”
Employers can also use the Mobi network to help prevent harassment and discrimination in the workplace, sending helpful, confidential advice and support to employees via their mobile phones.
The technology can also be used to send personal, confidential and cost effective workplace surveys.
For more information on the Wise Mobisite contact: Harrietstacey@wiseinvestigations.com.au
This ground-breaking technology opens an exciting new era in dealing with workplace disputes.
The mobisite will provide a vehicle where employees can privately and safely communicate about difficult workplace issues. Issues that previously could not be addressed through fear of recrimination can be dealt with appropriately, with professional advice provided.
“The decision to go with a mobisite was taken for a number of reasons,” says Wise Workplace Investigations co-principal, Harriet Stacey.
“The mobile phone is perhaps an employee’s most important communications device and does not run through corporate networks, she says.
“The mobisite will therefore give employees the opportunity to discuss any concerns they have about their workplace with a trusted third party, away from the perceived fear of an employer or HR department watching over them.
“A mobisite is also customised for the mobile phone making it far easier to report a grievance than a normal website through the small screen of a mobile phone. And with a mobile phone, employees can file a grievance at anytime, from anywhere in private.”
Ms Stacey says the fields can easily be customised to get detailed information about the grievance, ensuring strict confidentiality.
“Employees can even remain anonymous, if necessary,” she says.
Why Mobi?
According to latest research, there will be more than five billion mobile phone subscribers worldwide within the next 12 months – more than 70 per cent of the world population.
And 1.3 billion people worldwide now access the "mobile internet" via a phone – 100 million more than PC and netbook users.
Within the next three years about 80 per cent of all handsets will be geared for mobile browsing – making the mobile Web a key component of most corporate B2C mobile strategies.
Mobisites are already used for a wide range of applications including Mobile health monitoring. (Through IT and mobile telecommunications patients can now be monitored remotely).
Other applications include business, sport, social media, news, retail and education.
“So it is a timely and convenient move to provide this service for the welfare of employees, says Ms Stacey.
“The Wise Mobisite will be a ‘confidential silent line’ operating 24 hours a day to take reports of misconduct and grievances. “It will give employees an opportunity to air any grievances and report them early, rather than letting things fester.”
Employers can also use the Mobi network to help prevent harassment and discrimination in the workplace, sending helpful, confidential advice and support to employees via their mobile phones.
The technology can also be used to send personal, confidential and cost effective workplace surveys.
For more information on the Wise Mobisite contact: Harrietstacey@wiseinvestigations.com.au